Shipping policy

At Voyage Scents, we’re committed to getting your order to you quickly and safely.

📦 Processing Time

Orders are typically processed and shipped within 1–3 business days after your order is placed.

Once your order has shipped, you’ll receive a shipping confirmation email with tracking information.

🇺🇸🇨🇦 North America

We currently ship throughout North America.

Estimated delivery time: 4–8 business days

Delivery times may vary depending on your location, carrier delays, weather, holidays, or other circumstances outside of our control.

🌎 International Shipping

We also ship internationally.

Estimated delivery time: 7–10 business days

International orders may be subject to customs clearance, duties, taxes, or other fees imposed by the destination country. These charges, if applicable, are the responsibility of the customer.

📍 Tracking Your Order

Once your order has shipped, you can track your package using the tracking number provided in your shipping confirmation email.

Please allow 24–48 hours for tracking information to update after your order has been shipped.

⚠️ Shipping Delays

While we work hard to ensure your order arrives within the estimated timeframe, Voyage Scents is not responsible for delays caused by shipping carriers, customs, weather, incorrect addresses, or other circumstances beyond our control.

If your package appears to be significantly delayed or lost, please contact our customer support team and we'll do our best to assist you.

📧 Questions About Your Order?

If you have any questions about your shipment, please contact Voyage Scents Customer Support with your order number, and we'll be happy to help.

Thank you for choosing Voyage Scents.